“This began as an
interesting read but was at times going on and on too much. I think
you should also not stop at the definition of what & why but also
ask what it might become and what would it mean to society”.
The above is a bit of
feedback I received from Bud
on one of my previous blog posts;
one of the few people I actually look up to in terms of new ideas and
creative thinking. So naturally it gave me the much needed
inspiration to start thinking about what social media networks are
going to evolve into and what it's going to mean to society in the
future. Sit back and relax, this post is a bit longer than usual.:)
The current state of social media is just a passing phase. Its a way of giving a voice
to those who don't have a way of making their voice heard above the
crowd. It's so popular only because everybody else does it. And as all
phases pass on, the current state of social media too will pass, but
not before it gives way to something so big that it effectively
becomes an integral part of an individual's life and so strong at
that, that it may even change the very roots of how society is
formed.
I have spent minutes that
then become hours trying to figure out where this thread of social
networking is going to lead to. But only thinking about the future
doesn't always get you the result you need. And so, I had to take a
little advice from pitbull.
“to understand the
future, we have to go back in time”
- Back In Time - OST Men In Black 3.
So
in the spirit of casual observation (mind you, no heavy research in
this post) and based on the author's experience with social
networking, the oldest experience with social networking began with
Hi5; a relatively primitive social networking platform, which at the
time was all the rage. Hi5 seemed to be promising but obviously
lacked the features which made it addictive to the user (in this case, me). Along with
Hi5 there was also myspace, the more popular of the two. And so as it
was slowly gaining momentum in the digital society, facebook
crashed the party and proved to be the popular new social
networking site.
In
a matter of years facebook grew exponentially from 1 million users in
2004 to more than 900 million users by the year 2012. The other
notable networking site is twitter; the micro-blogging site which has
proved a headache to many governments around the world. Combining the
two, it is safe to assume that nearly 1/6th of the worlds population
is connected on line via these social networking platforms.
So,
social networking, having come so far in a span of less than 15 years
(we are only going back as far as the social network revolution; the
age of Hi5 and myspace) leads the reader to the obvious question;
“Where is it headed?”
To
discuss the answer to that question, a casual observation of what
social networks have achieved so far is necessary. For starters,
social networking has taken away the user's reluctance to share
personal information on the web. Integrated chat features made
messaging and emailing obsolete. The massive numbers of users alone
made the social networking platform one of the most used modes of
communication, if not the most. The network facilitated, encouraged
and brought about a sense of sharing with in interconnected users;
sharing of information, media and updates. This sense of sharing is
what gave way to the viral marketing frenzy. Basically, the
social network has become a virtual marketplace of information. And
to sum it up, it's like instant communication with instant
feedback supported by a word-of-mouth frenzy.
So,
where is it headed?
Naturally,
business organizations are going to try and exploit this wealth of
users. They are going to try and make connections with these users in
the hope that they could convert those connections into paying
customers. But it seems no one has actually cracked the code
as to how to make a network of users who have gotten used to using
free services to start paying hard earned money for it. So I believe
what is required here is a form of a paradigm shift. A process that
manages to convert the user's sub-conscious into accepting the
idea of paying for what they wish to use.
I
also believe that one of the most convenient ways of doing so would
be to introduce business applications on the social networking
platform. A social network and business-to-business network
parallelized on the same operating platform would bring about a
sense of acceptance within the user community. This would be a step
forward towards commercialization of a social networking platform.
The
existence of business applications running on a social networking
platform should convincingly encourage a higher level of connectivity
with the customer, suppliers and other relevant stakeholders. This is
in the belief that all businesses consist of individuals who are
bound to be part of a social network and thus increasing the level of
acceptance to others in the same network.
The
other idea is that once a business application starts operations on a
social networking platform, and provided that the said platform
facilitates sharing within users, the viral marketing effect takes
place. This conveniently results in a digital word-of-mouth frenzy
and thus boosting the number of users (who are part of a
business organization) for that particular business app.
Therefore
I believe it's safe to say that commercial and business applications
will take over the social networking space in the next few years and
that is going to be the next big step in the evolution of social
networking.
p.s feel free to leave your comments and suggestions below.:)
Hi Abdullah,
ReplyDeleteInteresting observations. But I think Facebook's primary revenue stream will be the PPC advertising model. In my most recent post I wrote "From an advertisers perspective, Facebook’s edge over any other advertising network is the level of granular information it has of it’s users. Facebook knows who you’re first girlfriend or boyfriend was, which restaurants you frequent, if you were on holiday and where, who you’re best friends are, how you are connected to a friend on your network (a mate from primary school or a former workmate) and all of your most important life events. This level of data on users is something that makes Google jealous." Putting aside wall street's Facebook bashing, their "social graph" is one of the most valuable assets they own. For integrated eMarketing strategies, the use of Social Media is in influencing people prior to searching via search engines, and trust me, big businesses are paying truck load of cash for it. Business apps on FB wouldn't bring them nearly as enough revenue they would generate via advertising. I think the "next step in social networking" isn't so much the evolution of it, but the integration of it on all our day to day devices (mobiles, TVs, cars etc). Apologies for the rather long comment =)